Network Navigators has redefined computer maintenance in Greater New Orleans and the Gulf South by taking a proactive approach to IT problems with our 24/7, 365 days per year Managed IT Solution. For a reasonable quarterly fixed cost, we proactively monitor your computers remotely and can address greater than 90% of your IT needs from our office. When an issue is detected it can be fixed quickly and correctly and before it becomes a problem.
Managed IT Features
- 24/7/365 Monitoring
- Problem notification
- Remote Support
- Proactive Support
Managed IT Benefits
- Affordable – Eliminates the cost of an employee spending hours trying to fix the problem and paying a technician for a service call.
- Efficient – Addresses greater than 90% of your IT needs remotely, taking a fraction of the time it would take for a service call.
- Minimizes down time – Our technicians can address problems immediately, decreasing down time.
- Safety – Our constant monitoring keeps your system and data safe by proactively addressing IT issues.
Managed IT Solution Includes
- Workstation(s) infected with a Virus – We clean the unit and/or reinstall the OS.
- Corrupted OS from an update, program or software installed by user – We remotely manage problems that can arise when a user updates or reinstalls a program, OS or software.
- Printer driver not working – Can usually be done remotely.
- Most issues that would cause the system to become corrupted or inoperable
Managed IT Solution Excludes
- Crashed hard drive – We provide this service at a discounted cost for “Managed Customers.”
- Malfunction/failure of any of the equipment in the computer – We provide a repair of that computer at a discounted cost for “Managed Customers.”
- Deleted data by user and or abuse to the system